Supervisor / Shift Lead / Crew Lead / Team Lead

ZippyApp - Recruitment Marketing; Rogers Park Township (IL); On-site; USD 20,664 - 34,440; Part time

Job summary

ZippyApp - Recruitment Marketing is seeking enthusiastic leaders for the role of Supervisor/Shift Lead in Rogers Park Township. This position offers a part-time or full-time opportunity to coach crew members and foster a positive guest culture within the restaurant.

Candidates with prior experience in any leadership role such as assistant manager, team lead, or general manager will excel in this role. Responsibilities encompass managing shift activities, ensuring restaurant cleanliness, and assisting with cashier functions.

Qualifications

• Effective communication skills to lead the team.
• Ability to manage and motivate crew members.
• Previous experience in the restaurant industry essential.
• Fluency in English for a smooth communication.

Responsibilities

• Assist with cashier functions including cash outs.
• Ensure restaurant cleanliness and manage side-work tasks.
• Perform uniform checks for team attire.
• Run shifts ensuring employees take mandatory breaks.
• Support the Manager with additional needs.

Skills

Effective communication

Management skills

Restaurant experience

Fluent English

QSR experience

Job description

Join the Fun Paced world of Dunkin! Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. The Supervisor / Shift Lead / Crew Lead / Team Lead position is generally offered as a part‑time or full‑time opportunity. Prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manager, GM, or supervisor is highly desirable.

Requirements and Responsibilities

Requirements:

• Ability to effectively communicate.
• Ability to manage others.
• Previous restaurant experience.
• Ability to speak and read English fluently.
• Dunkin Donuts/Coffee shop/QSR experience a plus.

Responsibilities:

• Assist with cashier functions including cash outs and making change.
• Ensure the cleanliness of the restaurant and delegate side‑work tasks daily.
• Perform uniform checks ensuring that everyone is in the proper attire.
• Run the shift while making sure that all employees are taking their mandatory breaks at the appropriate times.
• Assist the Manager with any additional needs.