Supervisor / Shift Lead / Crew Lead / Team Lead

ZippyApp - Recruitment Marketing; Illinois; On-site; USD 20,664 - 34,440; Part time

Job summary

ZippyApp - Recruitment Marketing is seeking enthusiastic leaders to join Dunkin in the United States, Illinois. This role involves coaching crew members and fostering a positive guest culture in a restaurant environment.

Applicants should possess effective communication skills, manage others well, and have previous restaurant experience. Understanding the dynamics of restaurant operations is crucial for success in this role, which can be part-time or full-time.

Qualifications

• Ability to effectively communicate.
• Ability to manage others.
• Previous restaurant experience required.
• Fluency in English is necessary.

Responsibilities

• Assist with cashier functions and making change.
• Ensure the cleanliness of the restaurant.
• Perform uniform checks for employees.
• Run the shift and manage employee breaks.
• Assist the manager with additional needs.

Skills

Effective communication

Managing others

Fluency in English

Restaurant experience

Job description

Join the fun‑paced world of Dunkin! We are looking for enthusiastic leaders to coach crew members and nurture a positive guest culture in our restaurant. The role is typically offered as a part‑time or full‑time opportunity.

Requirements

• Ability to effectively communicate
• Ability to manage others
• Previous restaurant experience
• Ability to speak and read English fluently
• Dunkin Donuts / Coffee shop / QSR experience is a plus
• Prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manager, GM, or supervisor is highly desirable

Responsibilities

• Assist with cashier functions, including cash outs and making change
• Ensure the cleanliness of the restaurant and delegate side‑work tasks daily
• Perform uniform checks to make sure everyone is in the proper attire
• Run the shift, ensuring all employees take their required breaks at the appropriate times
• Assist the manager with any additional needs