Supervisor / Shift Lead / Crew Lead / Team Lead

ZippyApp - Recruitment Marketing; Skokie (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

ZippyApp - Recruitment Marketing is looking for enthusiastic leaders to join Dunkin as a Supervisor/Shift Lead/Crew Lead. This role is integral in coaching crew members and driving a positive guest culture within the establishment.

Candidates should have prior experience in similar positions and exhibit strong communication and management skills. The opportunity is available as part-time or full-time.

Qualifications

• Ability to effectively communicate.
• Ability to manage others.
• Previous restaurant experience.
• Ability to speak and read English fluently.
• Dunkin Donuts/Coffee shop/QSR experience a plus.

Responsibilities

• Assist with cashier functions including cash outs and making change.
• Ensure the cleanliness of the restaurant and delegate side-work tasks daily.
• Perform uniform checks ensuring that everyone is in the proper attire.
• Run the shift while making sure that all employees are taking their mandatory breaks at the appropriate times.
• Assist the Manager with any additional needs.

Skills

Effective communication

Management skills

Restaurant experience

Fluent English

QSR experience

Job description

Join the Fun Paced world of Dunkin! Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. The Supervisor / Shift Lead / Crew Lead / Team Lead position is generally offered as a part‑time or full‑time opportunity. Prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manager, GM, or supervisor is highly desirable.

Requirements and Responsibilities

Requirements:

• Ability to effectively communicate.
• Ability to manage others.
• Previous restaurant experience.
• Ability to speak and read English fluently.
• Dunkin Donuts/Coffee shop/QSR experience a plus.

Responsibilities:

• Assist with cashier functions including cash outs and making change.
• Ensure the cleanliness of the restaurant and delegate side‑work tasks daily.
• Perform uniform checks ensuring that everyone is in the proper attire.
• Run the shift while making sure that all employees are taking their mandatory breaks at the appropriate times.
• Assist the Manager with any additional needs.