Shift Lead — Growth‑Oriented Hospitality Leader

Workstream; Allentown (Lehigh County); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Fun environment

Flexible schedules

Mentorship from Owner/Operator

Leadership opportunities

Competitive pay

Job summary

Chicken Salad Chick in Allentown, PA is hiring a Shift Lead to help our team deliver friendly, efficient service in a new, growth-focused location.

The role rotates through opening, mid-shift and closing, with leadership responsibilities, coaching staff, maintaining quality, and ensuring cleanliness and safety. Join us for a hands-on hospitality role with opportunities to develop real-world management skills and contribute to a community-focused franchise.

Qualifications

• Requires strong customer service skills and the ability to lead and coach a team.
• Demonstrates reliable work ethic and flexible scheduling.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Serving guests by taking orders and processing payments with a respectful approach.
• Delivering meals and ensuring excellent hospitality at all times.
• Maintaining cleanliness of work areas, dining room, and restrooms.
• Stocking supplies to keep the shift running smoothly.
• Lead and coach team members, uphold restaurant standards.

Skills

Customer service

Team leadership

Communication

Reliability

Education

High School diploma or equivalent

Job description

Chicken Salad Chick in Allentown, PA is hiring a Shift Lead to help our team deliver friendly, efficient service in a new, growth-focused location.

The role rotates through opening, mid-shift and closing, with leadership responsibilities, coaching staff, maintaining quality, and ensuring cleanliness and safety. Join us for a hands-on hospitality role with opportunities to develop real-world management skills and contribute to a community-focused franchise.