Shift Lead - Grow with a Fast-Paced Café Team

Tropical Holdings Illinois, LLC; Kenosha (WI); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Competitive pay per hour

Flexible scheduling

Training and team rewards

Benefits package including health/dent

Job summary

The Shift Leader role at Tropical Holdings Illinois, LLC in Kenosha, WI focuses on guiding crew members, elevating the guest experience, and ensuring smooth operations across shifts. You’ll lead by example in a fast-paced environment and support ongoing development within the team.

Ideal candidates are energetic, customer-focused, and reliable, with strong communication and coaching skills. Training is provided, with opportunities for progression and a friendly, upbeat workplace culture.

Qualifications

• Motivated team players with energy, initiative, and a positive attitude.
• Excellent communicators who connect easily with guests and coworkers.
• Customer-service minded individuals who take pride in delivering a great experience.
• Strong coaching ability to guide and motivate team members.

Responsibilities

• Lead, support, and motivate crew members throughout your shift.
• Deliver friendly, accurate, and efficient customer service.
• Prepare smoothies and food items following recipes and brand standards.
• Maintain a clean and safe café environment, ensuring full compliance with food safety guidelines.
• Monitor inventory levels and assist with restocking and organization.
• Execute opening and closing procedures with consistency and accuracy.
• Provide real-time coaching and assist with training new team members.
• Promote an upbeat, hospitality-driven atmosphere where team members feel supported.

Skills

Leadership

Customer service

Communication

Coaching

Reliability

Punctuality

Flexibility

Work authorization

Job description

The Shift Leader role at Tropical Holdings Illinois, LLC in Kenosha, WI focuses on guiding crew members, elevating the guest experience, and ensuring smooth operations across shifts. You’ll lead by example in a fast-paced environment and support ongoing development within the team.

Ideal candidates are energetic, customer-focused, and reliable, with strong communication and coaching skills. Training is provided, with opportunities for progression and a friendly, upbeat workplace culture.