Shift Lead: Grow, Lead & Elevate Coffee Moments

Starbucks; Cambridge (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition coverage

401(k) match

Paid vacation

Job summary

Starbucks Corp. in Cambridge, MA is seeking a shift manager to lead daily operations, mentor partners, and create a warm, welcoming space for customers. You will drive service standards, manage opening/closing tasks, and support ongoing development within a multi-million dollar business.

This role emphasizes leadership, teamwork, and a hands-on approach to coaching, with growth opportunities through hands-on experience, mentorship, and training as you advance along your Starbucks journey.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead daily shift operations and deliver Starbucks experience to customers.
• Coach and supervise store team; build a welcoming space for customers.
• Ensure service standards are met and staffing needs are managed effectively.

Skills

Retail management

Customer service

Team supervision

Coaching

Organizational skills

Job description

Starbucks Corp. in Cambridge, MA is seeking a shift manager to lead daily operations, mentor partners, and create a warm, welcoming space for customers. You will drive service standards, manage opening/closing tasks, and support ongoing development within a multi-million dollar business.

This role emphasizes leadership, teamwork, and a hands-on approach to coaching, with growth opportunities through hands-on experience, mentorship, and training as you advance along your Starbucks journey.