Shift Lead: Frontline Team Leader & Guest Experience

Whistle Express Car Wash; Williamsburg (GA); On-site; USD 30,000 - 38,000; Full time

Job summary

Whistle Express Car Wash in Williamsburg, GA is seeking a Shift Lead to set the standard on the lot. You will lead the crew when management is off-site, run opening and closing procedures, and ensure customer satisfaction from arrival to departure.

You’ll be active outdoors, manage daily operations, enforce safety protocols, and coach teammates to maintain high-quality washes while driving sales and membership engagement.

Qualifications

• Minimum leadership or supervisory experience.
• Strong customer-service orientation.
• Ability to manage operations and safety protocols.

Responsibilities

• Engage customers and promote services and memberships.
• Open/close the site and lead the team during shifts.
• Ensure wash quality and safety, troubleshoot issues, and report operational problems.

Skills

Leadership

Customer service

Team coordination

Safety awareness

Job description

Whistle Express Car Wash in Williamsburg, GA is seeking a Shift Lead to set the standard on the lot. You will lead the crew when management is off-site, run opening and closing procedures, and ensure customer satisfaction from arrival to departure.

You’ll be active outdoors, manage daily operations, enforce safety protocols, and coach teammates to maintain high-quality washes while driving sales and membership engagement.