Shift Lead, Food Service & Hospitality (Flexible Schedule)

Pilot Travel Centers LLC.; Ionia (MI); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Fuel Discount

Medical Plan

Dental Plan

Vision Plan

401(k)

FSAs

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Michigan is seeking a Restaurant Supervisor to support the management team and oversee operations during non-peak hours at our Ionia site, ensuring guests receive fast, friendly service.

You will execute the shift plan, supervise hourly team members, monitor food preparation and cash handling, and drive hospitality and SOS (Speed of Service) metrics while upholding brand standards and safety.

Qualifications

• Experience supervising restaurant teams.
• Knowledge of hospitality standards and brand guidelines.
• Ability to follow cash handling and safety procedures.

Responsibilities

• Maintain brand and Pilot Company restaurant standards.
• Execute shift plan and supervise team during non-peak hours.
• Assist management and train team members as directed.
• Monitor food preparation, cash handling, and SOS goals.
• Ensure cleanliness and safety compliance.

Skills

Team supervision

Cash handling

Guest service

Food safety awareness

Shift planning

POS system

Tools

POS system

Job description

Pilot Company in Michigan is seeking a Restaurant Supervisor to support the management team and oversee operations during non-peak hours at our Ionia site, ensuring guests receive fast, friendly service.

You will execute the shift plan, supervise hourly team members, monitor food preparation and cash handling, and drive hospitality and SOS (Speed of Service) metrics while upholding brand standards and safety.