Shift Lead: Flexible Schedules, Health Benefits, 401k

Krystal Restaurants Career Center; Memphis (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive Starting Pay

Flexible Schedules

Health Benefits

401k

Job summary

Krystal Restaurants Career Center is seeking an entry- to mid-level Shift Leader to support store operations and drive Krystal’s brand vision. You will assist management in training and coaching A+ talent to achieve results in people, customer, sales, and profit.

You will lead by example, ensure daily operations run smoothly, and uphold food safety, customer service, and cash control standards across shifts.

Qualifications

• Must be at least 21 years of age.
• ServSafe certification required.
• High School Diploma or GED preferred with one or more years restaurant experience.
• Systems & Software – proficient level knowledge of Microsoft Office software applications.
• Must be able to work a flexible schedule including days, nights, overnights, & weekends.
• May be required to travel to other locations, e.g. other stores, bank, meetings as business dictates.

Responsibilities

• Demonstrate Krystal Core Values while assisting the management team in building high performing employees.
• Partners with the management team to execute the Performance Management process to ensure employees are set up for success.
• Drives customer-focused culture by serving as a role model in resolving customer issues and training employees to meet service standards.
• Coaches, drive excellence, recognize and hold their shift accountable around core operational procedures through the use of the OSM and Company systems.
• Ensures that food safety standards are met through direct observation while running their shifts.
• Partners with the management team to ensure that restaurant level plan and marketing initiatives are in place and being implemented.
• Executes cash/security, inventory, labor and food control procedures during their shift and identifies gaps.

Skills

Customer Focus

Initiative

Action Oriented

Team Player

Education

High School Diploma or GED

ServSafe Certification

Tools

Microsoft Office

Job description

Krystal Restaurants Career Center is seeking an entry- to mid-level Shift Leader to support store operations and drive Krystal’s brand vision. You will assist management in training and coaching A+ talent to achieve results in people, customer, sales, and profit.

You will lead by example, ensure daily operations run smoothly, and uphold food safety, customer service, and cash control standards across shifts.