Shift Lead: Flexible Schedules & Fast-Paced Leader

Hunter Super Techs - TurnPoint; Kentwood (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meal each shift

Competitive Pay

Tuition reimbursement opportunities

Flexible schedules

Health benefits

Job summary

KFC in Kentwood, MI is seeking a Shift Lead to drive daily operations on shift, coach team members, and ensure customer satisfaction. You will resolve guest concerns, supervise task execution, and partner with the RGM on training and performance feedback.

The role requires 1 year in restaurant/retail and 3 months lead experience, with emphasis on cash handling, leadership and food safety. Competitive benefits and flexible scheduling are available.

Qualifications

• 1 year restaurant/retail experience required
• 3 months shift lead experience preferred
• Must be at least 18 years old
• Excellent communication and leadership skills
• Ability to move up to 50 lbs and stand for long periods

Responsibilities

• Lead shifts with energy to meet KFC standards
• Oversee team members and ensure task completion
• Resolve customer concerns and maintain satisfaction
• Provide regular feedback to management
• Assist in screening Team Member candidates
• Support cash control and inventory procedures
• Ensure food safety, quality and correct order preparation

Skills

Leadership

Customer service

Communication

Cash handling

Team supervision

Time management

Attendance

Education

High school diploma or equivalent

Tools

POS system

Job description

KFC in Kentwood, MI is seeking a Shift Lead to drive daily operations on shift, coach team members, and ensure customer satisfaction. You will resolve guest concerns, supervise task execution, and partner with the RGM on training and performance feedback.

The role requires 1 year in restaurant/retail and 3 months lead experience, with emphasis on cash handling, leadership and food safety. Competitive benefits and flexible scheduling are available.