Shift Lead — Flexible Schedule & Guest Excellence

Bareburger Group LLC; New York (NY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Transit Discount Program

Paid Time Off

Corporate Discount Programs

Direct Deposit

Digital Training Program

Job summary

Bareburger Group LLC in New York, NY seeks a Shift Lead to oversee daily restaurant operations, ensure guest satisfaction, uphold food safety, and drive profitability. Location is NYC proper; compensation is $18/hour plus tips.

The role requires 2+ years of supervisory experience, strong leadership, and excellent guest service skills. Training, development, and a flexible schedule are highlighted benefits as part of a dynamic, fast-paced environment.

Qualifications

• 2 Years+ Restaurant Supervisory experience.
• Exceptional guest service skills.
• Be Polite, Infectiously Enthusiastic, High Energy, Respectful, and Hospitable.
• Strong leadership skills and the ability to develop future leaders.
• Previous restaurant/retail management experience in a fast-paced environment Decision making.
• Knowledge of POS Systems, Microsoft Office, 3rd Party Delivery Platforms.
• Quality Focus.
• Always Smile.

Responsibilities

• Ensuring the highest level of guest service.
• Establish daily accountability for registers by ensuring each register is properly funded the correct amount of cash and close out each register to ensure all funds are accounted for.
• Adhere to Bareburger operating standards.
• Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed.
• Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces.
• Address customer concerns in reference to products, services rendered or employee interactions.
• Actively seek to resolve any concerns while adhering to the company policy and standards of behavior.
• Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company.
• Train new employees on the policy and procedures of the company, from personal appearance to how to handle a negative customer experience.

Skills

Restaurant Supervisory

Guest service

Leadership

Management experience

POS Systems

Microsoft Office

Delivery platforms

Quality focus

Positive attitude

Tools

POS Systems

Microsoft Office

Job description

Bareburger Group LLC in New York, NY seeks a Shift Lead to oversee daily restaurant operations, ensure guest satisfaction, uphold food safety, and drive profitability. Location is NYC proper; compensation is $18/hour plus tips.

The role requires 2+ years of supervisory experience, strong leadership, and excellent guest service skills. Training, development, and a flexible schedule are highlighted benefits as part of a dynamic, fast-paced environment.