Shift Lead

Genesis Health Clubs; New York (NY); In loco; USD 20.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training & development

Employee discounts

Flexible schedule

Transit Discount Program

Paid Time Off

Corporate Discount Programs

Direct Deposit

Digital Training Program

Descrizione del lavoro

Bareburger is seeking a Shift Lead in New York, NY to uphold the highest standards in guest service, product quality, and store cleanliness. The role blends supervision with hands-on operations across scheduling, cash handling, and customer relations.

The Shift Lead will train staff, ensure adherence to standards, and support profitability while maintaining a positive, energetic guest experience in a fast-paced environment.

Competenze

• 2+ years of restaurant supervisory experience.
• Exceptional guest service skills.
• Strong leadership with ability to develop future leaders.

Mansioni

• Ensure the highest level of guest service.
• Establish daily accountability for registers and cash handling; close out and reconcile funds.
• Adhere to Bareburger operating standards.
• Monitor staffing and scheduling to ensure adequate coverage.
• Assign tasks to maintain a clean and sanitary workplace and public spaces.
• Address customer concerns re products, services or interactions.
• Resolve concerns per company policy and standards of behavior.
• Approve discounts, returns and exchanges while ensuring customer satisfaction.
• Train new employees on policy, procedures, and handling negative experiences.

Conoscenze

Restaurant supervisory

Guest service

Energetic & hospitable

Leadership

Restaurant/retail management

Decision making

POS systems & Office

Quality focus

Positive demeanor

Descrizione del lavoro

The primary responsibility of the Shift Lead is to set and achieve the highest standard in all areas of restaurant management which includes ensuring excellent guest service, team development, high quality foods, food safety, store cleanliness, and maximum profitability.

Shift Lead Position

• Location: NY - New York
• Job Type: Full Time, Part Time
• Rate: $18/Hr + Tips

Shift Lead Manager Responsibilities

• Ensuring the highest level of guest service
• Establish daily accountability for registers by ensuring each register is properly funded the correct amount of cash and close out each register to ensure all funds are accounted for
• Adhere to Bareburger operating standards
• Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed
• Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
• Address customer concerns in reference to products, services rendered or employee interactions
• Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
• Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company
• Train new employees on the policy and procedures of the company, from personal appearance to how to handle a negative customer experience

Skills & Job Qualifications

• 2 Years+ Restaurant Supervisory experience
• Exceptional guest service skills
• Be Polite, Infectiously Enthusiastic, High Energy, Respectful, and Hospitable
• Strong leadership skills and the ability to develop future leaders
• Previous restaurant/retail management experience in a fast-paced environment
• Decision making
• Knowledge of POS Systems, Microsoft Office, 3rd Party Delivery Platforms
• Quality Focus
• Always Smile

Benefits

• Training & development
• Employee discounts
• Flexible schedule
• Transit Discount Program
• Paid Time Off
• Corporate Discount Programs
• Direct Deposit
• Digital Training Program

About Us

The Bareburger Mission is our North Star: our guiding light. That which helps guide us in a direction towards being extraordinary. In 2009 we had a very simple vision: let’s create the tastiest burger using local, organic, all natural & sustainable ingredients whenever possible. With that in mind, we opened a small restaurant in our hometown of Queens, NYC. We made a promise to offer our guests quality service that made them feel at home. Years later, we’re honored to serve clean food to our communities around the globe.

Our greatest strength has always been creating a menu with choices that feel good for everyone. Thank you to all the partners, farmers, producers and distributors that we proudly call friends & family. We source mindfully, with our farmers, our environment and our guests in mind at all times. We will always look to the future of food and plant-based proteins which are undoubtedly at the forefront of sustainability. Our menu has plenty of plant-based options and is more delicious than ever. What we eat is who we are, and at Bareburger, we celebrate everyone.

Bareburger is an Equal Opportunity Employer

Bareburger is committed to providing equal employment opportunity in all of our employment programs and decisions. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Bareburger will be based on merit, qualifications, abilities and business needs and considerations. Discrimination in employment on the basis of any classification protected under federal, state or local law is a violation of our policy and is illegal. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, gender/sex, national origin, citizenship, sexual orientation, age, disability, predisposing genetic characteristics, veteran/military status, marital status, domestic violence victim status, or any other characteristic protected applicable federal, state or local law.

I acknowledge that I am applying for employment with an independently owned and operated Bareburger franchisee, a separate company and employer from Bareburger and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Bareburger does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Bareburger franchisee.