Shift Lead - Flexible Hours, Growth Path, Team-First

Duchess; Kentucky; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Uniforms

Daily free drinks

Product selections

Growth opportunities

Job summary

Duchess is seeking a Shift Manager to lead shifts in a Taco Bell franchise context, ensuring top customer service and smooth restaurant operations.

Responsibilities include guiding team members, managing cash controls, inventory, and food safety, while maintaining a positive, proactive work environment. Candidates must meet basic eligibility tests and be able to perform essential restaurant duties.

Qualifications

• Must be at least 18 years old.
• Must pass background check and drug test.
• Must have reliable transportation.
• Able to oversee and manage subordinate employees and provide direction.
• Able to perform basic cleaning tasks in the restaurant.
• Able to stand, walk, lift up to 50 lbs. and stoop for 90% of shift time.

Responsibilities

• Support the RGM by running great shifts in a self-sufficient manner.
• Take ownership and responsibility to solve problems; seek help when appropriate.
• Ensure customer needs are the highest priority and maintain positive relations.
• Resolve customer complaints quickly while maintaining service quality.
• Oversee proper product preparation, rotation, and holding times.
• Assist in labor management and cash controls as needed.
• Handle conflicts constructively and work with RGM to achieve resolution.

Skills

Customer service

Leadership

Conflict resolution

Cash handling

Food safety

Job description

Duchess is seeking a Shift Manager to lead shifts in a Taco Bell franchise context, ensuring top customer service and smooth restaurant operations.

Responsibilities include guiding team members, managing cash controls, inventory, and food safety, while maintaining a positive, proactive work environment. Candidates must meet basic eligibility tests and be able to perform essential restaurant duties.