Shift Leader - Fast-Paced Team Captain with Growth

Dunkin' Donuts; New Jersey; Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Growth and training opportunities

401k

Mental health support with BetterHelp

Paid time off

Healthcare options

Discounts

Fun, respectful work culture

Job summary

Dunkin' Donuts in New Jersey is seeking a Shift Leader to join our leadership team and help run the show in a fast-paced, fun environment. You will lead by example, coach crew members, manage shift priorities, and ensure high-quality service and safety standards.

You’ll support training, keep operations smooth, and help the team grow while delivering friendly, efficient guest experiences in a franchise setting. Competitive pay and flexible scheduling are offered.

Qualifications

• People-first mindset with strong communication skills.
• Experience in food service, retail, or team leadership is a plus.
• Basic math and computer skills.
• A calm, focused leader who can think fast and act smart.
• A great attitude and commitment to keeping things clean, safe, and fun.

Responsibilities

• Leading by example and creating a positive, team-first atmosphere.
• Coaching and motivating crew members to deliver guest experiences.
• Managing shift priorities, setting goals, and celebrating wins.
• Following brand standards and safety guidelines to keep things running smoothly.
• Solving problems on the fly and keeping the team focused and efficient.
• Supporting training efforts and helping team members grow.

Skills

Leadership

Communication

Coaching

Team leadership

Basic math

Computer skills

Calm, focused leadership

Fast learner

Tools

POS/checkout systems

Job description

Dunkin' Donuts in New Jersey is seeking a Shift Leader to join our leadership team and help run the show in a fast-paced, fun environment. You will lead by example, coach crew members, manage shift priorities, and ensure high-quality service and safety standards.

You’ll support training, keep operations smooth, and help the team grow while delivering friendly, efficient guest experiences in a franchise setting. Competitive pay and flexible scheduling are offered.