Shift Leader: Flexible Hours, Growth & Team Impact

Dunkin' Donuts; New York (NY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Growth and training opportunities

401k

Mental health support with BetterHelp

Paid time off and healthcare options

Discounts

Job summary

Dunkin' Donuts in New York is seeking a Shift Leader to guide our crew, maintain high energy, and deliver fast, friendly service. You’ll lead by example, coach teammates, and ensure smooth operations in a fast-paced environment.

Join a franchise team that values a people-first approach, clean and safe operations, and opportunities for growth and training. Competitive pay and flexible scheduling are offered.

Qualifications

• Experience in food service, retail, or team leadership is a plus.
• Basic math and computer skills required.
• A people-first mindset with strong communication skills.
• A calm, focused leader who can think fast and act smart.

Responsibilities

• Leading by example and creating a positive, team-first atmosphere.
• Coaching and motivating crew members to deliver guest experiences.
• Managing shift priorities, setting goals, and celebrating wins.
• Keeping things running smoothly by following brand standards and safety guidelines.
• Solving problems on the fly and keeping the team focused and efficient.
• Supporting training efforts and helping team members grow.

Skills

People skills

Communication skills

Food service experience

Leadership

Basic math

Computer skills

Job description

Dunkin' Donuts in New York is seeking a Shift Leader to guide our crew, maintain high energy, and deliver fast, friendly service. You’ll lead by example, coach teammates, and ensure smooth operations in a fast-paced environment.

Join a franchise team that values a people-first approach, clean and safe operations, and opportunities for growth and training. Competitive pay and flexible scheduling are offered.