Shift Leader - Fast-Paced Coffee Team, Flexible Hours

Dunkin'; Covington Township (PA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Growth opportunities

Life Insurance

Tuition discounts

Referral program

Employee discounts

Job summary

Lufrankton Management, a Dunkin’ franchise group, is hiring a Shift Leader to oversee daily operations in a fast-paced store. You’ll lead the team, ensure excellent guest service, and uphold brand standards while supporting ongoing store performance.

The role offers competitive hourly pay with tips, flexible scheduling, paid training, and opportunities for growth within a well-established Dunkin’ franchise network.

Qualifications

• Experience in food service or retail; leadership is a plus.
• Strong communication and guest service orientation.
• Ability to multitask and stay calm under pressure.

Responsibilities

• Lead by example during shifts and support team in delivering guest service
• Keep operations running smoothly: food prep, inventory, cash handling
• Train and coach crew members to perform at their best
• Ensure store stays clean, safe, and welcoming by following Food Safety and Brand standards
• Step in for the manager when needed and help make key decisions

Skills

Leadership experience

Customer service

Multitasking

Communication skills

Job description

Lufrankton Management, a Dunkin’ franchise group, is hiring a Shift Leader to oversee daily operations in a fast-paced store. You’ll lead the team, ensure excellent guest service, and uphold brand standards while supporting ongoing store performance.

The role offers competitive hourly pay with tips, flexible scheduling, paid training, and opportunities for growth within a well-established Dunkin’ franchise network.