Shift Lead: Fast-Paced Team Leader with Growth

Wings Over; West Hartford (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Direct deposit pay

Paid time off

Tip pool participation

Free meals and family discounts

Advancement opportunities

Job summary

Wings Over is seeking a Shift Lead to supervise Crew Members and assist with opening or closing duties. This role includes supervising cash drawers, coaching staff on products and processes, and maintaining health and safety standards.

The candidate will demonstrate leadership, strong communication, and flexibility to work nights, holidays, and weekends, with a commitment to the Wings Over culture and guest experience.

Qualifications

• At least 1 year of store-level supervisor experience in food/hospitality preferred.
• Strong supervisory practices and procedures knowledge.
• Clear and concise communication; ability to handle confidential information.

Responsibilities

• Supervises store Crew Members and assists with cash drawers.
• Open or close the store as needed and maintain a professional appearance.
• Model Wings Over standards, values and behaviors.
• Coach Crew Members on core products, processes and FOH/BOH tasks.
• Ensure smooth operations by assigning duties and addressing obstacles.
• Maintain clean, organized workstations and follow health, safety and sanitation guidelines.
• Assist with checking cash drawers and deposits.
• Contribute to store goals and sales growth.
• Maintain punctual attendance and Wings Over dress code.

Skills

Supervisory experience

Communication

Leadership

Confidential information handling

Education

Serv-Safe Certification

Job description

Wings Over is seeking a Shift Lead to supervise Crew Members and assist with opening or closing duties. This role includes supervising cash drawers, coaching staff on products and processes, and maintaining health and safety standards.

The candidate will demonstrate leadership, strong communication, and flexibility to work nights, holidays, and weekends, with a commitment to the Wings Over culture and guest experience.