Shift Lead - Fast-Casual Food Team Leader

Wings Over; Framingham (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Positive work environment

Paid activism leave

Weekly pay via direct deposit

Tip pool participation

Free food and family discounts

Advancement opportunities

Job summary

Wings Over in Framingham, MA is seeking a Shift Lead to supervise crew, open or close the store, and assist with cash drawers. You will model Wings Over standards and coach team members in daily operations.

The role requires at least one year of supervisory experience in food/hospitality, Serv-Safe certification, strong communication, and a flexible schedule including nights, weekends, and holidays. Equal opportunity employer.

Qualifications

• One year of store-level supervisory experience in food/hospitality preferred.
• Serv-Safe Certification required.
• Knowledge of supervisory practices and procedures.
• Able to communicate clearly and concisely.
• Able to handle confidential/sensitive information.
• Strong interpersonal and leadership skills; able to coach others.
• Flexible schedule - available nights, holidays, and weekends with availability to open or close shifts.
• Able to lift 50 lbs. and can stand for prolonged periods of time.
• Legal US work authorization.

Responsibilities

• Works side by side with the team frying chicken, greeting guests, and modeling Wings Over standards, values, and behaviors.
• Supervises with integrity, honesty, and knowledge that promotes the culture, values, and mission of Wings Over.
• Demonstrates knowledge of and trains others on core products, processes, and FOH/BOH workstations; positively coaches Crew Members on such items.
• Identifies and communicates appropriate responsibilities and duties to store Crew Members to ensure smooth flow of operations.
• Anticipates obstacles and takes action to prevent or minimize their impact.
• Keeps all workstations clean and organized and coaches team to do the same; follows health, safety, and sanitation guidelines for all products.
• Assist with checking cash drawers and preparing bank deposits.
• Contributes as needed to wider Wings Over efforts to achieve store goals and sales growth.
• Maintains regular and punctual attendance.
• Maintains a neat and tidy appearance by wearing the Wings Over uniform and adhering to our Wings Over dress code.
• Other related duties as assigned

Skills

Supervisory experience

Serv-Safe Certified

Leadership skills

Flexible schedule

US work authorized

Lifting 50 lbs

Clear communication

Food service experience

Job description

Wings Over in Framingham, MA is seeking a Shift Lead to supervise crew, open or close the store, and assist with cash drawers. You will model Wings Over standards and coach team members in daily operations.

The role requires at least one year of supervisory experience in food/hospitality, Serv-Safe certification, strong communication, and a flexible schedule including nights, weekends, and holidays. Equal opportunity employer.