Shift Lead: Fast-Paced Team Captain & On-Duty Manager

Jimmy John's; Mesa, Northern (AZ, KY); Hybrid; USD 37,000 - 52,000; Full time

Job summary

Jimmy John's in Mesa, AZ is seeking a hands-on leader to manage daily operations as part of the Management Team. You will greet customers, ensure fast, accurate sandwiches, and uphold sanitation standards while delivering world-class service.

This role requires strong self-management, punctuality, and the ability to lead by example during a fast-paced shift. The team focuses on culture, strong systems, and quality product, with opportunities to train and mentor staff and to improve store

Qualifications

• Self-management and leadership capability.
• Strong customer service and communication skills.
• Ability to operate in a fast-paced environment and manage priorities.
• Reliable, punctual, and accountable in daily tasks.
• Solid organizational skills and attention to detail.

Responsibilities

• Assisting the Management Team in accomplishing the shifts duties and objectives.
• Ensuring proper completion of all side work.
• Assisting with shift tasks including slicing, making sandwiches in ~30 seconds, handling complaints, and training new employees.
• Completing weekly administrative tasks.
• Being the manager on duty 2-5 nights a week.

Skills

Self-management

Personable

Responsible

Punctual

Organizational skills

Listening

Work ethic

Fast-paced

Prioritization

Job description

Jimmy John's in Mesa, AZ is seeking a hands-on leader to manage daily operations as part of the Management Team. You will greet customers, ensure fast, accurate sandwiches, and uphold sanitation standards while delivering world-class service.

This role requires strong self-management, punctuality, and the ability to lead by example during a fast-paced shift. The team focuses on culture, strong systems, and quality product, with opportunities to train and mentor staff and to improve store