Shift Lead - Fast-Paced Team Leader & Customer Service Pro

Workstream; Gilbert (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Jimmy John's in Gilbert, AZ is seeking an engaged staff member for full-time/part-time shifts. You will greet customers, deliver world-class service and prepare sandwiches quickly while maintaining sanitation standards.

You will assist the management team with shift duties, supervise on-duty operations, and help train new hires in a fast-paced environment. The role emphasizes strong customer service, leadership, punctuality, and the ability to handle high-stress times while upholding company

Qualifications

• Demonstrates strong leadership and people-management abilities.
• Delivers world-class customer service in a fast-paced environment.
• Maintains punctuality, reliability and a strong work ethic.
• Keeps stores organized and prioritizes tasks effectively.
• Communicates clearly with team and managers, and solves problems quickly.

Responsibilities

• Assist Management Team in achieving shift duties and objectives.
• Ensure proper completion of all side work.
• Assist with general shift tasks including slicing, making sandwiches quickly, handling customer complaints, and training new employees.
• Complete weekly administrative tasks.
• Act as Manager on Duty 2–5 nights a week.

Skills

Leadership

Customer service

Punctual

Organizational skills

Strong work ethic

Communication

Problem solving

Job description

Jimmy John's in Gilbert, AZ is seeking an engaged staff member for full-time/part-time shifts. You will greet customers, deliver world-class service and prepare sandwiches quickly while maintaining sanitation standards.

You will assist the management team with shift duties, supervise on-duty operations, and help train new hires in a fast-paced environment. The role emphasizes strong customer service, leadership, punctuality, and the ability to handle high-stress times while upholding company