Shift Lead: Fast-Paced Team Leader with Growth Path

AJG Holdings and Wholesale; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Employee referral bonus

Tips $4-6/hr

Greaseless kitchen

Career growth in restaurant management

Job summary

Firehouse Subs is seeking a Shift Lead to assist the General Manager in a fast-paced restaurant environment, ensuring top-quality dining and exceptional customer service.

As a Shift Lead, you will supervise the team, maintain food quality and safety, perform POS operations, and ensure accurate cash handling while providing a warm greeting to guests. Flexible scheduling and growth in restaurant management are available.

Qualifications

• Leadership and strong communication skills.
• Basic computer knowledge including Microsoft Office and POS systems.
• Ability to stand, bend, reach, and work in walk-in coolers.

Responsibilities

• Supervise and motivate team members during shifts.
• Maintain food quality, safety, and cleanliness standards.
• Provide outstanding customer service—greet every guest with a smile.
• Operate food prep equipment and POS systems.
• Handle cash transactions accurately and follow cash-handling policies.

Skills

Leadership

Communication

Basic computer knowledge

Stand/bend/reach

Walk-in coolers

Tools

POS systems

Job description

Firehouse Subs is seeking a Shift Lead to assist the General Manager in a fast-paced restaurant environment, ensuring top-quality dining and exceptional customer service.

As a Shift Lead, you will supervise the team, maintain food quality and safety, perform POS operations, and ensure accurate cash handling while providing a warm greeting to guests. Flexible scheduling and growth in restaurant management are available.