Shift Lead: Fast-Paced Ops & Guest Experience

Landed; Southern Pines (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodberry's Frozen Custard in North Carolina is seeking a Shift Lead to own the execution of each shift from start to finish, ensuring service, product quality, and operational standards are consistently delivered in a fast-paced environment.

You will work shoulder-to-shoulder with the team, coaching Team Members, adjusting priorities during peak volume, and supporting the store's leadership to keep operations smooth and guests satisfied.

Qualifications

• Experience in fast-paced retail or food-service leadership.
• Strong judgment and ability to coach others.
• Excellent guest service orientation.
• Ability to make quick, effective decisions during peak times.

Responsibilities

• Own the execution of each shift from start to finish, ensuring service, product quality, and operational standards are met.
• Direct the flow of the shift, make real-time decisions, and maintain momentum during peak volume.
• Coach Team Members, adjust priorities, and ensure the store runs efficiently to create a great guest experience.

Job description

Goodberry's Frozen Custard in North Carolina is seeking a Shift Lead to own the execution of each shift from start to finish, ensuring service, product quality, and operational standards are consistently delivered in a fast-paced environment.

You will work shoulder-to-shoulder with the team, coaching Team Members, adjusting priorities during peak volume, and supporting the store's leadership to keep operations smooth and guests satisfied.