Shift Leader: Drive Guest Experience & Team Growth

Culver; Apex (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Flexible scheduling

Free uniform and meal discounts

Medical benefits

Holiday parties and team events

Career growth opportunities

Job summary

Culver's in Hillsborough, NC is seeking a motivated Shift Leader to guide a team and ensure outstanding guest service. The role emphasizes leadership, supervision, and a fun, fast-paced environment with room for growth.

You will oversee shift operations, maintain standards, and foster a positive team dynamic while delivering high-quality ButterBurgers® and Frozen Custard experiences to guests.

Qualifications

• Must have flexible schedule and strong reading/writing skills.
• Excellent verbal and written communication.
• Ability to plan, organize, and prioritize tasks effectively.
• Strong decision-making and problem-solving abilities.
• Accountability and a professional attitude.

Responsibilities

• Deliver personalized, exceptional guest service ensuring every guest leaves happy.
• Communicate clearly with guests, team members, and management.
• Maintain a sense of urgency while supporting team cooperation and quality work.
• Manage shift operations, including food safety and safety policy adherence.
• Support change management and problem-solving with innovation and creativity.

Skills

Flexible schedule

Communication

Planning & organization

Decision-making

Punctuality & professionalism

Job description

Culver's in Hillsborough, NC is seeking a motivated Shift Leader to guide a team and ensure outstanding guest service. The role emphasizes leadership, supervision, and a fun, fast-paced environment with room for growth.

You will oversee shift operations, maintain standards, and foster a positive team dynamic while delivering high-quality ButterBurgers® and Frozen Custard experiences to guests.