Shift Lead: Hands-On Leader with Growth & Bonus

Five Guys logo

Burke (VA)

On-site

USD 19,000 - 28,000

Full time

14 days+
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Job summary

Five Guys Operations LLC in Burke, VA is seeking a hands-on Shift Leader to guide fast-paced restaurant operations on busy shifts. You’ll lead by example, work side-by-side with your team, and ensure every guest leaves impressed.

You’ll jump into every role—from cashier to grill, prep, and dining room—delivering fast, accurate service and coaching crew members to perform at their best. This role emphasizes a strong culture, teamwork, and food-safety standards.

Qualifications

  • 1–2 years of restaurant/retail/hospitality experience (leadership preferred).
  • Team-first mindset with strong communication skills.
  • Leads by doing, not just directing.
  • Ability to stay calm and make decisions in a fast-paced environment; basic math and POS familiarity.

Responsibilities

  • Lead the shift and step in to run operations when management isn’t on site.
  • Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
  • Deliver fast, accurate service and create a great guest experience every time.
  • Coach, support, and motivate crew members to perform at their best.
  • Help train new team members and build a strong, positive culture.
  • Keep the restaurant clean, safe, and up to brand standards.
  • Manage shift tasks like breaks, cash handling, and closing reports.

Skills

1–2 years restaurant/retail/hospitali
Team-first mindset
Strong communication skills
Leads by doing
Calm under pressure
POS familiarity

Tools

POS systems

Job description

Five Guys Operations LLC in Burke, VA is seeking a hands-on Shift Leader to guide fast-paced restaurant operations on busy shifts. You’ll lead by example, work side-by-side with your team, and ensure every guest leaves impressed.

You’ll jump into every role—from cashier to grill, prep, and dining room—delivering fast, accurate service and coaching crew members to perform at their best. This role emphasizes a strong culture, teamwork, and food-safety standards.

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