Shift Lead: Fast-Paced Guest Service & Food Prep

The Skinny Pancake; Peabody (MA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive Pay

Flexible schedules

Paid, comprehensive training

Free shift meal

Medical, Dental, & Vision Insurance

Dining discounts

401k Plan with company match

Accrued Paid Time Off

Free employee assistance program

Referral Buddies Bonus

Exciting growth opportunities

Job summary

The Skinny Pancake, a Vermont-based local food creperie, is opening a new location at the North Shore Mall in Peabody, MA. We are seeking a hands-on, full-time Restaurant Shift Supervisor who excels in guest service, food prep, and leadership to drive a welcoming, efficient team and memorable guest experiences.

Ideal candidates have 2+ years in varied restaurant roles with at least 1 year in supervision, and can work 8–10 hour shifts including days, evenings, weekends, and holidays.

Qualifications

• Two or more years of experience in varied restaurant positions, including cooking and guest service.
• A minimum of one year of supervisory experience is preferred
• Availability to work 8-10 hour shifts, days, evenings, weekends, and holidays
• Willingness to learn and train others on all aspects of the operation
• Hospitality minded
• Experience in a high-volume, fast-paced environment preferred

Responsibilities

• Preparing high-quality food and beverages to order while maintaining quality, timing, and consistency standards
• Providing gracious hospitality while assisting guests in all aspects of service
• Perform opening and closing service and kitchen duties
• Prepping, restocking, cleaning, and sanitizing to maintain a pleasant, safe environment for team members and guests
• Follow sanitation procedures
• Utilizing recipes and portion control
• Balancing high volume with high quality
• Working in a team-oriented, collaborative manner
• Maintaining comprehensive knowledge of all menu items
• Performing opening and closing restaurant duties

Skills

Guest service

Hospitality

Team leadership

Job description

The Skinny Pancake, a Vermont-based local food creperie, is opening a new location at the North Shore Mall in Peabody, MA. We are seeking a hands-on, full-time Restaurant Shift Supervisor who excels in guest service, food prep, and leadership to drive a welcoming, efficient team and memorable guest experiences.

Ideal candidates have 2+ years in varied restaurant roles with at least 1 year in supervision, and can work 8–10 hour shifts including days, evenings, weekends, and holidays.