Shift Supervisor - Frontline Team Lead (Flexible Hours)

Simon Property Group; McAllen (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Simon Property Group's Starbucks location at La Plaza is seeking a responsible supervisor to lead shift operations, ensure quality beverages and food, and deliver exceptional customer service.

You will supervise team tasks, manage busy periods, and maintain store standards while ensuring safety and efficient cash handling. Flexibility for early mornings, evenings, weekends, and holidays is required.

Qualifications

• Act with integrity and promote Starbucks culture and Simon Property Group's mission.
• Keep a calm demeanor during busy periods to maintain store standards.
• Maintain regular attendance and punctuality.
• Communicate professionally with customers and teammates.
• Able to delegate tasks and coordinate two or more employees.
• Flexible hours including early mornings, evenings, weekends and holidays.

Responsibilities

• Delegate tasks to other employees and coordinate two or more staff.
• Provide quality beverages and food products, cash handling, and store safety.
• Engage with customers to identify needs through clear communication.
• Prepare beverages and food to standard recipes or customized ones.

Skills

Direct work supervision

Oral communication

Interpersonal skills

Teamwork

Quick learning

Customer service

Job description

Simon Property Group's Starbucks location at La Plaza is seeking a responsible supervisor to lead shift operations, ensure quality beverages and food, and deliver exceptional customer service.

You will supervise team tasks, manage busy periods, and maintain store standards while ensuring safety and efficient cash handling. Flexibility for early mornings, evenings, weekends, and holidays is required.