Shift Lead – Fast-Paced Café, Growth & Flexible Schedule

Starbucks; Atlanta (GA); Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance

Free drink

PTO

Tuition assistance

Discounts

Descripción de la vacante

Cup of Joe Cafes, LLC—a Starbucks licensed operator—seeks a Shift Lead at our Huntsville location. You guide the floor, supervise a fast-paced team, and ensure every guest interaction meets Starbucks standards.

You’ll train teammates, manage cash and end-of-day reporting, and resolve guest concerns with care to encourage repeat visits. The role requires at least 1 year of supervisory experience, the ability to stand long periods, and flexibility for morning to closing shifts, including weekends.

Formación

• At least 1 year of supervisory or lead experience in food service, retail, or hospitality.
• Authorized to work in the United States and 18+.
• Able to stand for extended periods and lift up to 30 lbs.
• Availability for a mix of morning, midday, and closing shifts including weekends.

Responsabilidades

• Lead the shift from the floor, directing workflow and supporting baristas to ensure an excellent guest experience.
• Open or close the store, handle cash, and complete end-of-day reporting.
• Coach the team on drink craft, recipes, and Starbucks standards in real time.
• Manage shift staffing and adapt assignments to volume changes.
• Address guest concerns with confidence and care, turning moments into repeat visits.
• Perform daily tasks like inventory, cleaning, and stocking to keep the store guest-ready.
• Train and onboard new team members, modeling expected behavior.
• Communicate shift notes and issues to the Store Manager clearly.

Conocimientos

Supervisory experience

Guest service

Communication

POS systems

Educación

High school diploma or equivalent

Herramientas

Scheduling software

Descripción del empleo

Cup of Joe Cafes, LLC—a Starbucks licensed operator—seeks a Shift Lead at our Huntsville location. You guide the floor, supervise a fast-paced team, and ensure every guest interaction meets Starbucks standards.

You’ll train teammates, manage cash and end-of-day reporting, and resolve guest concerns with care to encourage repeat visits. The role requires at least 1 year of supervisory experience, the ability to stand long periods, and flexibility for morning to closing shifts, including weekends.