Shift Lead - Fast-Casual Team Leader (Flexible Schedule)

Capriotti's Sandwich Shop; Springfield (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meals

Flexible scheduling

Ongoing paid training and leadership

Opportunities for advancement

Job summary

Capriotti’s Sandwich Shop in Springfield, MO is hiring a Restaurant Shift Lead to guide daily operations, lead a friendly team, and deliver outstanding guest service in a fast-paced environment.

This role offers competitive hourly pay based on experience, a flexible schedule, and opportunities for training, development, and advancement within a growing brand known for award-winning sandwiches and hospitality.

Qualifications

• Experience leading restaurant or retail teams.
• Strong customer service focus and communication abilities.
• Ability to motivate and coach a team in a fast-paced setting.
• Excellent time management and organizational skills.
• Proactive problem solving and guest issue resolution.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Supervise and support team members during daily restaurant operations.
• Delegate tasks and ensure all shift duties are completed efficiently.
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness.
• Provide excellent guest service and resolve customer concerns professionally.
• Follow company policies for food safety, sanitation, and cash handling.
• Assist with scheduling support, labor management, and inventory monitoring.
• Maintain cleanliness and organization throughout kitchen and dining areas.
• Support smooth shift transitions through clear communication with management.
• Recognize and encourage team performance and positive contributions.

Skills

Restaurant leadership

Customer service

Team motivation

Time management

Communication

Problem solving

Job description

Capriotti’s Sandwich Shop in Springfield, MO is hiring a Restaurant Shift Lead to guide daily operations, lead a friendly team, and deliver outstanding guest service in a fast-paced environment.

This role offers competitive hourly pay based on experience, a flexible schedule, and opportunities for training, development, and advancement within a growing brand known for award-winning sandwiches and hospitality.