Shift Lead - Fast-Casual Leadership & Flexible Schedule

Capriotti's Sandwich Shop; Scottsdale (AZ); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Training & development

Free meals

Paid leadership training

Advancement opportunities

Job summary

Capriotti’s Sandwich Shop is hiring a Restaurant Shift Lead to guide daily operations on scheduled shifts and support our team in Springfield, MO. You’ll help ensure quality food, fast service, and a positive work environment.

The role emphasizes coaching team members, delivering outstanding guest service, and building a career in restaurant management or hospitality within a fast‑paced, guest‑centric brand. Competitive pay and ongoing development await the right candidate.

Qualifications

• Experience in restaurant/food service leadership is preferred.
• Experience as Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plus.
• Strong customer service and communication skills.
• Ability to lead and motivate team members in a fast-paced environment.
• Excellent time management, organization, and problem-solving skills.
• Dependable, adaptable, and team-oriented mindset.
• Must be at least 16 years old.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Supervise and support team members during daily restaurant operations.
• Delegate tasks and ensure all shift duties are completed efficiently.
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness.
• Provide excellent guest service and resolve customer concerns professionally.
• Follow company policies for food safety, sanitation, and cash handling.
• Assist with scheduling support, labor management, and inventory monitoring.
• Maintain cleanliness and organization throughout kitchen and dining areas.
• Support smooth shift transitions through clear communication with management.
• Recognize and encourage team performance and positive contributions.
• Promote a team culture built on respect, accountability, and professionalism.

Skills

Customer service

Leadership

Team motivation

Communication

Time management

Job description

Capriotti’s Sandwich Shop is hiring a Restaurant Shift Lead to guide daily operations on scheduled shifts and support our team in Springfield, MO. You’ll help ensure quality food, fast service, and a positive work environment.

The role emphasizes coaching team members, delivering outstanding guest service, and building a career in restaurant management or hospitality within a fast‑paced, guest‑centric brand. Competitive pay and ongoing development await the right candidate.