Shift Lead: Flexible Scheduling & Leadership Growth

Capriotti's Springfield; Springfield (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meals

Flexible scheduling

Ongoing paid training and leadership</

Opportunities for advancement

Job summary

Capriotti’s Sandwich Shop in Springfield, MO is hiring a Restaurant Shift Lead to oversee daily operations and guide the restaurant team. You’ll coach teammates, ensure guest satisfaction, and uphold Capriotti’s standards in a fast-paced setting.

This role offers leadership development, flexible scheduling, and opportunities for advancement within a growing brand known for award-winning sandwiches and exceptional hospitality.

Qualifications

• Previous experience in restaurant, food service, hospitality, or retail leadership.
• Strong customer service and communication skills.
• Ability to lead and motivate team members in a fast-paced environment.
• Excellent time management, organization, and problem-solving skills.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Supervise and support team members during daily restaurant operations
• Delegate tasks and ensure all shift duties are completed efficiently
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness
• Provide excellent guest service and resolve customer concerns professionally
• Follow company policies for food safety, sanitation, and cash handling
• Assist with scheduling support, labor management, and inventory monitoring
• Maintain cleanliness and organization throughout kitchen and dining areas
• Support smooth shift transitions through clear communication with management
• Recognize and encourage team performance and positive contributions
• Promote a team culture built on respect, accountability, and professionalism

Skills

Customer service

Communication skills

Team leadership

Time management

Education

High school diploma or equivalent

Job description

Capriotti’s Sandwich Shop in Springfield, MO is hiring a Restaurant Shift Lead to oversee daily operations and guide the restaurant team. You’ll coach teammates, ensure guest satisfaction, and uphold Capriotti’s standards in a fast-paced setting.

This role offers leadership development, flexible scheduling, and opportunities for advancement within a growing brand known for award-winning sandwiches and exceptional hospitality.