Restaurant Shift Lead - Leadership, Service & Growth

Capriotti's Sandwich Shop; Las Vegas (NV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

EAP

Health benefits

Free meals

Flexible scheduling

Leadership training

Advancement opportunities

Job summary

Capriotti’s Sandwich Shop in Las Vegas, NV is seeking a motivated Restaurant Shift Lead to oversee daily operations, guide a fast-paced team, and ensure exceptional guest experiences. This role offers hands-on leadership development within a growing brand known for award-winning sandwiches and friendly hospitality.

If you thrive in a high-energy environment and enjoy coaching others, this position is a strong step toward restaurant management.

Qualifications

• Experience in restaurant leadership or supervisory roles preferred.
• Shift Lead or Team Lead experience is a plus.
• Strong customer service and communication skills.
• Ability to lead in a fast-paced environment.
• Must be at least 16 years old.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Supervise and support team members during daily restaurant operations.
• Delegate tasks and ensure all shift duties are completed efficiently.
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness.
• Provide excellent guest service and resolve customer concerns professionally.
• Follow company policies for food safety, sanitation, and cash handling.
• Assist with scheduling support, labor management, and inventory monitoring.
• Maintain cleanliness and organization throughout kitchen and dining areas.
• Support smooth shift transitions through clear communication with management.
• Recognize and encourage team performance and positive contributions.
• Promote a team culture built on respect, accountability, and professionalism.

Skills

Customer service

Communication

Leadership

Time management

Team motivation

Job description

Capriotti’s Sandwich Shop in Las Vegas, NV is seeking a motivated Restaurant Shift Lead to oversee daily operations, guide a fast-paced team, and ensure exceptional guest experiences. This role offers hands-on leadership development within a growing brand known for award-winning sandwiches and friendly hospitality.

If you thrive in a high-energy environment and enjoy coaching others, this position is a strong step toward restaurant management.