Shift Lead: Energize Team, Drive Excellence

Taco Bell Corp.; Wichita (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Taco Bell Corp. in Wichita is seeking a Shift Lead to energize the team, coach staff, and meet Taco Bell's high standards. You will resolve customer concerns, lead shifts, and partner with management on business initiatives to shape the restaurant's future.

Your leadership will inspire others as you coach and guide team members toward success in a fast-paced environment, owning shift duties and driving results every day.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Excellent communication skills, management/leadership and organizational skills
• Physical dexterity required (the ability to move up to 45 lbs)
• Attendance and punctuality a must
• Operating of cash register as needed and making change for other cashiers
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion, and belonging
• Ensures teammates and customers enjoy a positive experience

Responsibilities

• Ensure consistent customer satisfaction by executing MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Job description

Taco Bell Corp. in Wichita is seeking a Shift Lead to energize the team, coach staff, and meet Taco Bell's high standards. You will resolve customer concerns, lead shifts, and partner with management on business initiatives to shape the restaurant's future.

Your leadership will inspire others as you coach and guide team members toward success in a fast-paced environment, owning shift duties and driving results every day.