Shift Lead: Drive Service, Coach Team, Own the Shift

Taco Bell Corp.; Andover (KS); On-site; USD 17,000 - 21,000; Full time

Job summary

Taco Bell Corp. in Andover, KS is seeking a Shift Lead to motivate the team, run shifts with energy, and uphold Taco Bell’s high service standards.

You will coach Team Members, handle cash procedures, oversee food safety and quality, monitor inventory and labor, and partner with the GM on initiatives.

This fast-paced role rewards ownership, accountability, and a commitment to guest satisfaction, equity, inclusion, and a positive brand experience.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (move up to 45 lbs).
• Attendance and punctuality a must
• Operates cash register as needed and makes change for other cashiers

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean appearances.
• Ensure food safety, quality, and accuracy of orders.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Skills

Leadership

Customer service

Cash handling

Communication

Team supervision

Attendance

Physical dexterity

Problem solving

Time management

Job description

Taco Bell Corp. in Andover, KS is seeking a Shift Lead to motivate the team, run shifts with energy, and uphold Taco Bell’s high service standards.

You will coach Team Members, handle cash procedures, oversee food safety and quality, monitor inventory and labor, and partner with the GM on initiatives.

This fast-paced role rewards ownership, accountability, and a commitment to guest satisfaction, equity, inclusion, and a positive brand experience.