Shift Lead: Energetic Team Leader with Flexible Schedules

Taco Bell; New Bedford (MA); On-site; USD 18,000 - 32,000; Full time

Benefits offered by this job

Free meals

Flexible schedules

Vacation pay

401k retirement plan

Health benefits

Scholarship programs

Discounts

Job summary

Taco Bell in New Bedford, MA is seeking a motivated Shift Lead to drive team performance, supervise daily operations, and ensure guest satisfaction. You will coach Team Members, uphold food quality and safety, and collaborate with management on business initiatives.

This role emphasizes ownership, accountability, and a fast-paced environment where you guide staff through shifts and contribute to a positive guest experience. Competitive hourly pay and benefits apply.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Adheres to cash, security, inventory, and labor policies.
• Must be at least 18 years of age.
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (ability to move up to 45 lbs).

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive feedback to Team Members and train Team Members.
• Handle conflicts with GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures and managing labor and inventory.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and health and safety standards.

Skills

Leadership

Customer service

Communication

Cash handling

Team management

Time management

Job description

Taco Bell in New Bedford, MA is seeking a motivated Shift Lead to drive team performance, supervise daily operations, and ensure guest satisfaction. You will coach Team Members, uphold food quality and safety, and collaborate with management on business initiatives.

This role emphasizes ownership, accountability, and a fast-paced environment where you guide staff through shifts and contribute to a positive guest experience. Competitive hourly pay and benefits apply.