Shift Lead: Elevate the Team & Guest Experience

Bagel Brands; Waconia (MN); On-site; USD 17,564 - 29,274; Full time

Job summary

Bagel Brands in Waconia, Minnesota is seeking a Shift Leader who will oversee the store's operations, ensuring the team is engaged and guest satisfaction is prioritized. Ideal candidates will have prior leadership experience in a restaurant or retail environment and the ability to work various shifts, including early mornings and weekends.

The role requires a commitment to training and developing team members while maintaining high-quality standards. Starting pay ranges from $12.75 to $21.25 per hour based on qualifications.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience required.
• Must be at least 18 years of age.
• Ability to work early mornings, evenings, some holidays and/or weekends.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Train team members on role responsibilities and product knowledge.
• Ensure team execution of SOP and quality standards.

Skills

Leadership experience

Customer service

Team engagement

Problem-solving

Education

High school diploma or GED equivalent

Job description

Bagel Brands in Waconia, Minnesota is seeking a Shift Leader who will oversee the store's operations, ensuring the team is engaged and guest satisfaction is prioritized. Ideal candidates will have prior leadership experience in a restaurant or retail environment and the ability to work various shifts, including early mornings and weekends.

The role requires a commitment to training and developing team members while maintaining high-quality standards. Starting pay ranges from $12.75 to $21.25 per hour based on qualifications.