On-Site Shift Leader: Lead a Fast-Paced Team to Shine

Whistle Express Car Wash; Cleveland (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Whistle Express Car Wash in Cleveland, OH seeks a proactive Shift Lead to set the standard on the lot. You’ll supervise the crew, handle opening and closing, and ensure every guest leaves with a sparkling experience.

You’ll engage customers, promote memberships, maintain safety protocols, and coordinate daily operations to keep the site running smoothly and efficiently. This is a hands-on leadership role in a fast-paced outdoor setting.

Qualifications

• Proven leadership experience in a fast-paced service environment.
• Ability to train and supervise a small crew on shift.
• Strong focus on safety and quality control.

Responsibilities

• Greet customers and promote services and memberships.
• Direct and supervise team during the shift and handle opening/closing.
• Ensure wash quality and adherence to safety protocols.
• Address customer questions and resolve issues promptly.

Skills

Leadership

Customer service

Team management

Safety compliance

Open/Close duties

Tools

POS system

Job description

Whistle Express Car Wash in Cleveland, OH seeks a proactive Shift Lead to set the standard on the lot. You’ll supervise the crew, handle opening and closing, and ensure every guest leaves with a sparkling experience.

You’ll engage customers, promote memberships, maintain safety protocols, and coordinate daily operations to keep the site running smoothly and efficiently. This is a hands-on leadership role in a fast-paced outdoor setting.