Restaurant Team Leader & Operations Coach

Columbia Hospitality, Inc.; San Dimas (CA); Hybrid; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

Angry Chickz in San Dimas is seeking an Assistant Restaurant Leader to partner with the General Manager to ensure smooth daily operations and exceptional dining experiences.

You will lead and develop teams, drive operational excellence, and contribute to sales and profitability while upholding the brand’s culture and standards. The role requires hands-on involvement, strong communication, and a commitment to safety and quality.

Qualifikationen

• High school diploma or equivalent required.
• Ability to read and comprehend directions in English.
• Able to communicate clearly and effectively with team members and customers.

Aufgaben

• Lead and motivate the team to deliver outstanding customer service.
• Ensure smooth restaurant operations from food prep to service and cleanliness.
• Contribute to sales and profitability through efficient operations and cost control.
• Assist in training and developing team members to excel in their roles.
• Uphold Angry Chickz culture and maintain a professional appearance and demeanor.
• Be hands-on in various tasks, ensuring safety and a clean work environment.

Kenntnisse

Team Leadership

Operational Excellence

Sales & Profitability

Training & Development

Communication & Interpersonal

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

As an Assistant Restaurant Leader at Angry Chickz, you're a key player on our team. You'll work closely with the General Manager to ensure the restaurant operates smoothly, providing exceptional dining experiences.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

•Team Leadership: Motivating and leading your team to deliver outstanding customer service and maintain our high standards.
•Operational Excellence: Ensuring that all aspects of the restaurant run efficiently, from food preparation to customer service to cleanliness.
•Sales and Profitability: Contributing to the restaurant's success by increasing sales, managing costs, and maximizing profitability.
•Training and Development: Assisting in the training and development of team members, helping them excel in their roles.
•Cultural Stewardship: Upholding and promoting Angry Chickz's unique culture among both the team and customers.
•Hands-On Involvement: You'll be actively involved in various tasks, from food preparation to customer interactions, and you'll maintain a safe and clean work environment.

To perform this job successfully, an individual must be able to perform each essential duty. The requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:
•You've got an eagle eye for details, and you're all about staying organized, even when things change
•You're self-driven, flexible, and full of energy, and you're a champ at talking, writing, and listening
•You're awesome at solo missions and team work
•You see problems, make goals, create plans, and get things rolling
•You're a tech wizard, rocking Microsoft Office and ready to learn new tech tricks
•You're up for all sorts of shifts, including days, evenings, weekends, and even some travel if needed
•You're the picture of professionalism, inside and outside the restaurant, making Angry Chickz proud
•You've got experience managing restaurants, and if you've opened a new joint or done some local marketing, even better.
•You're 18 or older

High school diploma or equivalent is required

Language Ability: Able to speak clearly and comprehend directions in English. Able to read English. Ability to read/speak Spanish is extremely helpful but not mandatory.

Reasoning Ability: Ability and willingness to solve problems individually and as a Team

Work Attire: Wear Angry Chickz uniform as well as non-slip shoes required by safety department.

Physical Demands:
•While performing the duties of the job the Team Member is regularly required to stand and walk for extended periods of time and bend and twist at the waist
•Team Member is required to frequently speak and to hear
•Occasionally required to lift and carry up to 25 pounds
•Use of hands to grasp tools such as a knife, spatula, ladle, and other utensils to prepare food
•Repetitive hand use
•Reaching for items below waist level (retrieving food items from walk-in cooler or drawers), between waist and shoulder level (washing dishes, placing plates on shelf), and above shoulder (retrieving plates or containers from shelves)
•Exposure to extreme cold (walk-in cooler), extreme heat (stove, oven), moisture (water, steam, dishwasher), and dust, fumes, or chemicals (cleaning solutions)