Shift Lead: Elevate Retail Experience & Team

5.11 Tactical; Downers Grove (IL); Híbrido; USD 21.000 - 25.000; Jornada completa

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Descripción de la vacante

5.11 Tactical in Downers Grove, IL is seeking a Sales Supervisor (Shift Lead) to assist the Store Manager in exceeding customer expectations and building a high-energy store environment. You will lead by example, tackle challenges, and support the team in delivering exceptional experiences in a fast-paced setting.

The role offers opportunities to step into leadership, grow skills, and make a visible impact while upholding performance and adventure-focused standards.

Formación

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.

Responsabilidades

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high store standards, ensuring customer focus and operational excellence.

Conocimientos

Retail experience

Customer service

Teamwork

Problem solving

Descripción del empleo

5.11 Tactical in Downers Grove, IL is seeking a Sales Supervisor (Shift Lead) to assist the Store Manager in exceeding customer expectations and building a high-energy store environment. You will lead by example, tackle challenges, and support the team in delivering exceptional experiences in a fast-paced setting.

The role offers opportunities to step into leadership, grow skills, and make a visible impact while upholding performance and adventure-focused standards.