Shift Lead - Elevate Ops | Daily Pay & Free Meals

Burger King - Northwind Investments, Inc.; Saint Ignace (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Meal discounts

Free meals while working

Advancement opportunities

Daily pay

Job summary

Burger King - Northwind Investments, Inc. in Saint Ignace, MI is seeking a Shift Lead to assist the General Manager in daily restaurant operations and guest service excellence.

You will help maintain brand standards, train teammates, and execute procedures to ensure safe, high-quality food and a positive guest experience. The role requires 6+ months of restaurant operations experience, high school diploma or equivalent, and reliable transportation.

Qualifications

• Legal requirement: must be able to communicate in English.
• Basic literacy, numeracy, and POS system skills are required.
• Reliable transportation is required to perform the role.

Responsibilities

• Maintain brand image through restaurant cleanliness, maintenance, and service.
• Lead team with respect and dignity, following company protocols.
• Execute daily activities to meet operational targets and budget goals.
• Drive guest service and food quality in line with brand standards.
• Collaborate with team to drive long-term sales growth initiatives.
• Assist in training employees and identifying internal candidate promotions.
• Engage with guests; respond to questions and resolve complaints promptly.
• Use management tools to analyze restaurant performance and identify trends.

Skills

English communication

Reading/Writing/Math/POS skills

Transportation access

Education

High school diploma or equivalent

Job description

Burger King - Northwind Investments, Inc. in Saint Ignace, MI is seeking a Shift Lead to assist the General Manager in daily restaurant operations and guest service excellence.

You will help maintain brand standards, train teammates, and execute procedures to ensure safe, high-quality food and a positive guest experience. The role requires 6+ months of restaurant operations experience, high school diploma or equivalent, and reliable transportation.