Shift Lead: Growth-Oriented Ops Leader | Daily Pay

Northwind Investments, Inc; Petoskey (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Meal discounts

Advancement opportunities

Daily pay

Job summary

Northwind Investments, Inc is seeking a Shift Lead to support daily restaurant operations alongside the General Manager. You will help ensure guest satisfaction, maintain brand standards, and supervise staff during shifts.

The role requires 18+ years old, a high school diploma or equivalent, and at least 6 months of restaurant operations experience. Expect opportunities for growth, meal perks, and a chance to contribute to sales initiatives.

Qualifications

• Must be at least 18 years old to comply with state/federal laws.
• High school diploma or equivalent is required.
• 6+ months of restaurant operations experience preferred.

Responsibilities

• Maintain brand image through restaurant cleanliness, maintenance and service.
• Treat all team members with respect and dignity.
• Follow company guidelines and SOPs to achieve operational excellence.
• Encourage teams to deliver guest service and food quality per brand standards.
• Assist in training employees and identifying internal candidates for advancement.
• Support the General Manager in analyzing restaurant performance and costs.

Skills

English communication

Reading & writing

Math basics

Education

High school diploma or equivalent

Tools

POS systems

Basic computer skills

Job description

Northwind Investments, Inc is seeking a Shift Lead to support daily restaurant operations alongside the General Manager. You will help ensure guest satisfaction, maintain brand standards, and supervise staff during shifts.

The role requires 18+ years old, a high school diploma or equivalent, and at least 6 months of restaurant operations experience. Expect opportunities for growth, meal perks, and a chance to contribute to sales initiatives.