Shift Lead: Elevate Guest Experience & Restaurant Ops

First Meridian Services; Denver (CO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Health Insurance

Transportation Benefits

Employee Discount

Paid Leave

EAP & Life Insurance

Job summary

First Meridian Services is hiring a Shift Leader to support restaurant managers in daily operations at the airport location in Denver. You will help set the tone, ensure memorable guest experiences, resolve issues, and maintain product quality and service on shift.

The role requires cross-training across stations, strong guest focus, and the ability to adapt to AM/PM shifts. Benefits include insurance options and employee discounts, with an emphasis on training and development.

Qualifications

• Genuine interest in providing a positive guest experience.
• Ability to work well with others and support a positive work environment.
• Ability to work in a fast-paced environment.
• Dependable and flexible for nights, weekends, and holidays.

Responsibilities

• Provide excellent guest service, courteous and prompt.
• Assist in achieving location goals set by the GM.
• Support shifts to ensure timely production, service, and flow.
• Maintain morale with a professional, positive atmosphere.
• Communicate with management and staff using 7Shifts.

Skills

Guest service

Team player

Fast-paced environment

Dependable

Flexible hours

Policy and procedure adherence

Strong communication

Problem solving

Math basics

Education

High School diploma or equivalent

1+ years restaurant experience

ServeSafe certified (plus)

Job description

First Meridian Services is hiring a Shift Leader to support restaurant managers in daily operations at the airport location in Denver. You will help set the tone, ensure memorable guest experiences, resolve issues, and maintain product quality and service on shift.

The role requires cross-training across stations, strong guest focus, and the ability to adapt to AM/PM shifts. Benefits include insurance options and employee discounts, with an emphasis on training and development.