Shift Lead: Elevate Customer Service & Sales

Leslie's, Inc.; Scranton (Lackawanna County); On-site; USD 21,000 - 23,000; Full time

Job summary

Leslie's in Scranton is hiring a Shift Lead 1 to support store performance, meet customer service standards, and help drive sales, profitability, and merchandising goals.

You will learn best practices to train and develop a team and to lead by example, while ensuring safety, overhead controls, and smooth daily operations.

Compensation is $15.00–$17.00 per hour, with compensation determined by education, experience, and internal equity.

Qualifications

• Must be 18 years of age.
• High School Diploma or equivalent.
• Experience leading a team (preferred).
• A valid driver's license with reliable transportation.
• Excellent communication skills and proficiency with computers.
• Ability to complete required training within two months of hire.
• Minimum of one year of retail experience (external) or proven track record as Lead.
• New hires with managerial experience may be considered.
• Ability to lift 50 lbs.

Responsibilities

• Collaborate with the General Manager to learn store operations, sales plans, profit margins, payroll and expenses.
• Conduct water analysis and mechanical repairs.
• Increase commercial and residential sales and customer counts.
• Ensure that the team follows all safety protocols.
• Identifying new talent to join the team.
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Opening and closing store responsibilities including daily bank deposits.

Skills

Leadership experience

Communication skills

Computer proficiency

Retail experience

Healthy, physical work

Age 18+

Education

High School Diploma or equivalent

Job description

Leslie's in Scranton is hiring a Shift Lead 1 to support store performance, meet customer service standards, and help drive sales, profitability, and merchandising goals.

You will learn best practices to train and develop a team and to lead by example, while ensuring safety, overhead controls, and smooth daily operations.

Compensation is $15.00–$17.00 per hour, with compensation determined by education, experience, and internal equity.