Shift Lead: Grow Your Team & Drive Store Performance

Leslie's, Inc.; Allentown (Lehigh County); On-site; USD 21,000 - 23,000; Full time

Job summary

Leslie’s, Inc. is seeking a Shift Lead 1 to support store performance, meet customer service standards, and drive sales and profitability. You will learn best practices to train and develop a team, setting the expectation of excellent service by example.

The role offers hourly pay in the $15.00–$17.00 range, with compensation determined by education, experience, and market data. Join us to lead a team in a dynamic retail environment and contribute to a positive store culture.

Qualifications

• Must be 18 years of age.
• Excellent communication skills and proficiency with computers.
• Ability to achieve placement in the succession program.
• Minimum of one year of retail experience or proven lead experience with testing on training modules.
• A valid driver’s license with reliable transportation.
• Ability to complete required training within two months of hire.
• To qualify for this position, candidates must have completed required Intermediate training before becoming key holder.
• The ability to lift 50 lbs.

Responsibilities

• Collaborate with the General Manager to learn store operations, sales plans, and expenses.
• Conducted water analysis and mechanical repairs.
• Increase commercial and residential sales and customer counts.
• Ensure the team follows all safety protocols.
• Identify new talent to join the team.
• Maintain a clean, well merchandised, welcoming environment.
• Assist with merchandising and inventory control.
• Open and close store responsibilities including daily bank deposits.

Skills

Team leadership

Customer service

Communication

Education

High School Diploma

Job description

Leslie’s, Inc. is seeking a Shift Lead 1 to support store performance, meet customer service standards, and drive sales and profitability. You will learn best practices to train and develop a team, setting the expectation of excellent service by example.

The role offers hourly pay in the $15.00–$17.00 range, with compensation determined by education, experience, and market data. Join us to lead a team in a dynamic retail environment and contribute to a positive store culture.