Shift Lead - Elevate Customer Experience & Store Ops

Walgreens; Orlando (FL); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Employee discount

Career advancement opportunities

Job summary

Walgreens is seeking an energetic team member to support store operations in Orlando. The role requires leadership experience, cash handling skills, and excellent customer service to deliver a distinctive Walgreens experience.

You will engage customers, assist with products and services, and help manage daily store tasks including inventory, pricing, and vendor deliveries. This position offers an hourly wage and opportunities for growth within Walgreens.

Qualifications

• One year of prior leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains accurate inventory and pricing, and supports backroom operations including vendor deliveries and displays.

Skills

Leadership / supervision

Cash handling

Customer service

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking an energetic team member to support store operations in Orlando. The role requires leadership experience, cash handling skills, and excellent customer service to deliver a distinctive Walgreens experience.

You will engage customers, assist with products and services, and help manage daily store tasks including inventory, pricing, and vendor deliveries. This position offers an hourly wage and opportunities for growth within Walgreens.