Shift Lead: Dynamic Team Leader for High-Energy Service

Hunter Super Techs - TurnPoint; Fresno (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Flynn Fitness, part of Flynn Group, seeks a Shift Lead to supervise and support a high-energy team in a busy fitness club in Fresno. You will oversee tasks, guide coworkers, and ensure customer satisfaction while maintaining safety standards.

Responsibilities include scheduling, coaching, training, and resolving client issues. The role emphasizes integrity, efficiency, and delivering a welcoming, judgment-free environment for members.

Qualifications

• Experience delivering excellent customer service in a fast-paced environment.
• Strong communication and interpersonal skills with customers and team.
• Ability to identify issues, analyze information, and act on solutions.

Responsibilities

• Organize shift schedules for team members.
• Monitor attendance, tardiness and time off.
• Assign duties based on role and skills.
• Supervise, coach, and provide feedback to staff.
• Train new and current team members on tasks.
• Handle customer issues and resolve conflicts.
• Uphold health, safety, and employment standards.
• Ensure club cleanliness and PCI-compliant transactions.

Skills

Customer Service

Communication

Problem Solving

Job description

Flynn Fitness, part of Flynn Group, seeks a Shift Lead to supervise and support a high-energy team in a busy fitness club in Fresno. You will oversee tasks, guide coworkers, and ensure customer satisfaction while maintaining safety standards.

Responsibilities include scheduling, coaching, training, and resolving client issues. The role emphasizes integrity, efficiency, and delivering a welcoming, judgment-free environment for members.