Shift Lead — Drive Service Excellence & Team Momentum

Red Pepper Pizzeria; Sultan, Northern (WA, KY); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Red Pepper Pizzeria & Pasta Sultan in Sultan, WA is seeking a Shift Lead to guide the team during your shift and ensure smooth operations. You will mentor staff, maintain high standards of quality and service, and help with opening/closing duties and cash handling.

Join a fast-paced, customer-focused environment where strong leadership, calm decision-making, and teamwork are valued to deliver memorable dining experiences for the local community.

Qualifications

• At least 1 year of leadership or supervisory experience.
• Strong communication and organizational skills.
• Customer-focused mindset with commitment to service.
• Ability to stay calm under pressure and make quick decisions.
• Team-oriented attitude and willingness to jump in.

Responsibilities

• Lead and support team during shift to maintain positive work environment.
• Ensure high standards of food quality, cleanliness, and service.
• Assist with opening/closing duties, cash handling, and inventory.
• Problem-solve and address challenges that arise during shift.
• Model team behavior and foster collaboration.

Skills

Leadership

Communication

Customer service

Teamwork

Job description

Red Pepper Pizzeria & Pasta Sultan in Sultan, WA is seeking a Shift Lead to guide the team during your shift and ensure smooth operations. You will mentor staff, maintain high standards of quality and service, and help with opening/closing duties and cash handling.

Join a fast-paced, customer-focused environment where strong leadership, calm decision-making, and teamwork are valued to deliver memorable dining experiences for the local community.