Shift Lead - Customer Experience & Membership Sales

Modwash; Thomasville (NC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Base pay plus commission

Paid training

Free employee car washes

Team-oriented environment

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash is seeking a Customer Service Associate in Thomasville, NC. You will greet guests, explain wash packages, and promote unlimited memberships while ensuring an outstanding experience. The role emphasizes sales, service, and teamwork in a fast-paced setting.

Base pay plus commission, paid training, and employee car washes are part of the benefits, with opportunities for career growth and 401K matching. Evening and weekend availability is expected.

Qualifications

• Passion for serving others.
• Previous sales experience is a plus.
• Excellent communication and interpersonal skills.
• Energetic, upbeat and guest-focused.
• Ability to motivate teammates in a fast-paced environment.
• Willingness to work evenings and weekends.

Responsibilities

• Deliver mind-blowing customer service to every guest.
• Actively sell ModWash packages and unlimited wash memberships.
• Guided guests through packages and memberships.
• Engage with customers pre- and post-wash to ensure 100% satisfaction.
• Collaborate with the team to hit sales goals.
• Perform opening/closing site duties and maintain site standards.

Skills

Customer service

Sales experience

Outgoing personality

Communication skills

Interpersonal skills

Team motivation

Flexible schedule

Job description

ModWash is seeking a Customer Service Associate in Thomasville, NC. You will greet guests, explain wash packages, and promote unlimited memberships while ensuring an outstanding experience. The role emphasizes sales, service, and teamwork in a fast-paced setting.

Base pay plus commission, paid training, and employee car washes are part of the benefits, with opportunities for career growth and 401K matching. Evening and weekend availability is expected.