Shift Lead - Drive Quality, Service & Profit

Harri; Pleasant View (TN); On-site; USD 26,000 - 34,000; Full time

Job summary

Papa John’s Shift Leader supervises shifts and work areas to ensure high quality products and excellent customer service, driving restaurant profitability. Responsibilities include overseeing stations, maintaining product quality, and ensuring compliance with company policies and safety standards.

The role requires strong cash management, planning, and communication skills, with emphasis on team leadership, shift coverage, and cost control. EVerify is used to confirm U.S.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred
• Skills: Cash management; planning and organization; effective communication

Responsibilities

• Adheres to guidelines and expectations for each station, ensuring quality products and service.
• Exhibits core values and maintains a positive, adaptable attitude.
• Ensures adequate shift coverage and monitors operations for efficiency and compliance.
• Contributes to profit goals by managing costs, inventory, and cash handling.

Skills

Cash management

Planning

Effective communication

Education

High School diploma or GED

Job description

Papa John’s Shift Leader supervises shifts and work areas to ensure high quality products and excellent customer service, driving restaurant profitability. Responsibilities include overseeing stations, maintaining product quality, and ensuring compliance with company policies and safety standards.

The role requires strong cash management, planning, and communication skills, with emphasis on team leadership, shift coverage, and cost control. EVerify is used to confirm U.S.