Shift Lead: Customer Service & Sales Champion

Modwash; Medina (OH); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Base pay plus commission

Paid training and coaching

Free employee car washes

401K match

Medical, Dental and Vision Insurance

Fun, team-oriented work environment

Career advancement opportunities

Job summary

ModWash in Medina, OH is seeking a Customer Service Specialist to greet guests, present packages, and guide selections. The role emphasizes selling unlimited wash memberships and delivering outstanding service.

You’ll work a full-time schedule at our Medina site, with base pay $15.50 per hour plus commission, paid training, and opportunities for career advancement in a fun, team-oriented environment.

Qualifications

• Excellent customer service skills and a friendly attitude.
• Previous sales experience is a plus.
• Outgoing, energetic personality with strong communication abilities.
• Strong interpersonal skills and the ability to motivate teammates.

Responsibilities

• Deliver mind blowing customer service and greet every guest with a smile.
• Actively sell ModWash packages and benefits of unlimited memberships.
• Guide guests through packages and membership options.
• Engage with customers pre/post wash to ensure satisfaction.
• Collaborate with the team to meet sales goals.
• Handle opening/closing site duties and maintain service standards.
• Maintain and troubleshoot on-site equipment as needed.
• Help oversee productivity, breaks and safety of staff.
• Seek ways to improve the business continuously.
• Ensure compliance with laws and company policies.
• Keep facilities clean and presentable.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Teamwork

Flexibility

Job description

ModWash in Medina, OH is seeking a Customer Service Specialist to greet guests, present packages, and guide selections. The role emphasizes selling unlimited wash memberships and delivering outstanding service.

You’ll work a full-time schedule at our Medina site, with base pay $15.50 per hour plus commission, paid training, and opportunities for career advancement in a fun, team-oriented environment.