Shift Lead - Customer Service, Cash Handling & Ops

PREMIUM LOAVES; Dayton (OH); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Vision Insurance

Retirement plan with employer match

Paid Time Off

Tips (Supplemental Pay and Reimburse­-

Job summary

Jimmy John’s in Dayton, OH is seeking a Shift Lead to manage daily operations during a shift, ensuring fast, friendly service and adherence to company standards.

You will supervise crew, assist with opening/closing procedures, handle cash, coordinate deliveries, and maintain high quality food prep while working ahead of busy times. This is a full‑time hourly role with benefits for eligible staff.

Qualifications

• Must be able to read, write, and communicate in English.
• Ability to work evenings, holidays, weekends.
• Ability to lift 50 pounds.

Responsibilities

• Ensure every customer receives world‑class customer service.
• Route deliveries and serve drivers to maximize delivery business and speed within the four walls of the restaurant.
• Complete and oversee daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Complete and oversee opening and closing procedures.
• Execute systems and procedures with 100% integrity and completeness; complete daily paperwork as necessary.
• Responsible for 100% of the cash drawers at all times during the shift.
• Display a sense of urgency in all tasks.
• Willing to work evenings, holidays, weekends as business dictates.
• Establish priorities, work independently, and proceed with objectives with minimal supervision.
• Handle and resolve customer threats and issues.
• Handle stress and a high‑volume enterprise.

Job description

Jimmy John’s in Dayton, OH is seeking a Shift Lead to manage daily operations during a shift, ensuring fast, friendly service and adherence to company standards.

You will supervise crew, assist with opening/closing procedures, handle cash, coordinate deliveries, and maintain high quality food prep while working ahead of busy times. This is a full‑time hourly role with benefits for eligible staff.